Your Mail

We have been making some very big system changes to serve you better. We now have a control panel, so that you can create unlimited email accounts, yourself at no extra charge! As well, we have increased your web space to 250 Mbytes, and we have a new mail system. Our new mail system has POP3 and IMAP servers, as well as IMAP/POP before SMTP, and submit port 587, so that now you can receive AND send mail from any computer or wireless device!!   First, you will need to login to the mail administrator located at https://www.canadian.net/cgi-bin/qmailadmin/, or our legacy system at http://whitepine.canadian.net,or http://redpine.canadian.net, using the information given below, and create unlimited email accounts for employees, friends and family. You will then need to make some changes to your mail settings in your computer. Your username to login to the shell has NOT changed, however to receive your mail for your virtual domain, the username format is user@yourdomain and the password is that which YOU created in the mail administrator, or your @canadian.net email address and password. The incoming mail server is maple, red or whitepine.canadian.net Your outgoing mail server should be set to your ISP's HOWEVER we do have POP before SMTP, SMTP-Auth and a submit port 587 on the maple.canadian.net server only, which will allow you to send mail through our servers.

Adding and Modifying accounts in Mail Administrator Please visit the server containing your mail (see above) on white and redpine, click on VIRTUAL MAIL ADMIN. The link above to www.canadian.net will take you directly here. The "postmaster" is the controlling user. Enter your virtual DOMAIN, or user@canadian.net, followed by the PASSWORD that you were given. The user@canadian.net will have less functionally, than a domain owner, but you may still enable forwarding and spam filtering. Please be advised, Spam filtering only works when you pickup mail directly on maple.

The MAIN MENU will appear. Click EMAIL ACCOUNTS, and the page will show all active accounts, you can make the postmaster the CATCH-ALL account by clicking the button. There is also a link at the bottom for REMOTE CATCH-ALL if you want mail that cannot be delivered to be forwarded. Click the MODIFY USER, you can now change the password, and enable features such as forwarding and vacation message. when done, please click the MODIFY USER button, then the MAIN MENU button to exit. There are many other features available, we invite you to experiment with them all.

AFTER having created your email accounts in the Mail administrator, In Outlook Express, please click TOOLS from the top menu (File, edit,tools..) scroll down and click on ACCOUNTS. The list of accounts will open, choose the mail tab, now you should see all of your mail accounts. Choose the Canadian Net account, and Click PROPERTIES on the right side. Now click the SERVERS tab at the top of this box, it will now show you your account details. The INCOMING mail server should be changed to maple, red or whitepine.canadian.net as appropriate, leave the outgoing to your ISP's or, if you are on maple, use maple.canadian.net. For maple, you will also need to select "my server requires authentication" use same login information. You will also need to select the advanced tab, and change the OUTGOING port from 25 to 587. The ACCOUNT NAME should be in the format "user@yourdomain" You will have created this account yourself in the MAIL ADMINISTRATOR. Enter your PASSWORD, and then choose APPLY and them OK at the bottom. Close all open boxes, and try sending and receiving. If you get an error message, write it down, and contact support@canadian.net

Webmail

We have 2 different webmail programs located at http://www.canadian.net/members.html You click the mail box or the sqwebmail link them enter your information The other legacy webmail is located at http://whitepine.canadian.net or http://redpine.canadian.net. All customers will eventually be migrated to www.canadian.net. Shell accounts have the username in the form of "user@canadian.net" Virtual hosting accounts have the username in the form of "user@domain"